Look Natural / Feel Natural

Returns & Refunds

Help & Information

Unopened / Unused Products

You can return unused items for a full refund up to 30 days after placing your order.

Products must be unopened and returned in a re-saleable condition. Please be sure to pack them safely.

A refund will be made to your PayPal account and confirmed to you by email.

Please note: we do not refund postage costs.

Opened Products

If, after trying a product you decide it isn't suitable then please contact us for further advice.

If you let us know within 7 days we may be able to offer you an exchange or credit note.

Return address

Look Natural / Feel Natural
9 Carlton Road
Market Harborough
LE16 8QD

Customer service